Privacy Policy

At Graxylonkriz, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our curtain installation and home textile decor services. We comply with the EU General Data Protection Regulation (GDPR) and French data protection law (Loi informatique et libertés), as well as applicable requirements for Google Ads. You may lodge a complaint with the OPC (Office of the Privacy Commissioner of France) if you consider that our processing of your personal data infringes applicable law.

Legal Basis and Consent

We process your personal data only for the purposes set out in this policy and on a lawful basis (consent, contract, legal obligation, or legitimate interest as applicable). You may withdraw consent for certain processing (for example, marketing communications) at any time by contacting us; withdrawal does not affect the lawfulness of processing based on consent before its withdrawal. We will not process your personal data for new purposes without a valid legal basis.

Information We Collect

We may collect the following types of information:

• Contact information such as your name, email address, phone number, and mailing address
• Project details including window measurements, fabric preferences, and installation requirements
• Communication records from emails, phone calls, and consultation notes
• Payment information necessary to process your curtain orders
• Technical data such as browser type, IP address, and device information when you visit our website

How We Use Your Information

Your information is used to:

• Provide curtain consultation, design, and installation services
• Process orders for curtains, textiles, and related products
• Communicate with you about your projects and appointments
• Send relevant updates about our textile services when you have opted in
• Improve our website and curtain installation services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your data with:

• Fabric suppliers and manufacturers to fulfill your curtain orders
• Installation contractors who work on your window treatment projects
• Payment processors for secure transaction handling
• Legal authorities when required by law

Advertising and Third-Party Services

We may use third-party advertising services, including Google Ads, to show you relevant ads based on your visits to our website. These services may use cookies, web beacons, and similar technologies to collect information about your browsing activity. Third-party vendors, including Google, may use this information to display ads on sites across the internet.

You can opt out of personalized advertising by:

• Visiting Google Ad Settings to manage how Google shows you ads
• Using the Your Online Choices (EU) opt-out tool
• Adjusting your browser settings to block or limit cookies (see our Cookies Policy)

Opting out does not stop ads from being shown; it may mean the ads you see are less relevant to your interests.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your project details and payment information are handled with care and stored securely.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to satisfy legal, accounting, or reporting requirements, and to resolve disputes or enforce our agreements. When information is no longer required, we securely delete or anonymize it in accordance with our retention procedures.

Your Rights

Under GDPR and French data protection law, you have the right to:

• Access the personal data we hold about you and receive a copy
• Request rectification of inaccurate or incomplete data
• Request erasure of your data where permitted by law
• Restrict processing in certain circumstances
• Data portability where applicable
• Withdraw consent for processing based on consent at any time
• Lodge a complaint with the OPC (Office of the Privacy Commissioner of France) or the relevant supervisory authority

To exercise your rights, please contact us using the details below. We will respond within the timeframes required by applicable law.

Cookies

Our website uses cookies to enhance your browsing experience. For more information, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Data Protection in France

We process personal data in accordance with the GDPR and French data protection law (Loi informatique et libertés). We are committed to the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and accountability. For any complaint regarding our processing of your personal data, you may contact the OPC (Office of the Privacy Commissioner of France).

Accountability and Contact Us

We are responsible for the personal data under our control. If you have questions about this Privacy Policy, wish to exercise your rights, or have a complaint about our handling of your personal data, please contact us at:

Graxylonkriz
9 Rue de Passy, 75016 Paris, France
Email: service@graxylonkriz.world
Phone: +3 31 42 15 56 54